HECM Exam
HECM Exam
 
Home  Site Map 
 

HECM Counselor Exam
Frequently Asked Questions (FAQs) 

1)  The Exam Content page explains how the content might change based on program changes that are announced before they become effective. What about changes that become effective immediately?

Answer: In the case of any program changes that become effective immediately, any exam question affected by the change will be deleted and replaced, and the impact on any examinee not achieving the qualifying score by one point after the program change was announced but before the question is deleted will be reviewed on a case-by-case basis.  

2)  How can I learn the locations of all the exam sites before deciding about taking the exam?

Answer:  To see all the Thomson Prometric sites, go to       www.2test.com and then do the following:

1)   Select "Academic, Professional Licensure, Government, and Corporate Programs"

2)  Select "Net Certification" as the Testing Program

3)  Select "United States"

4)  Select your state (or a nearby state)

5)  Click "Next"

6)  Click on "Locate a test site"

7)  Select "Net Certification"

8)  Click "Next"

9)  Select "NET-NET2 -- 2 HOUR APPOINTMENT TIME BLOCK"

10)   Click "Next" - all available sites will be listed

3) I would like to become part of the HUD-HECM National Counseling network, but my agency is not permitted to deliver services outside of its service area. Can I be a member of this network if I only deliver services within my agency's service area?

Answer: YES

4)  I would like to become part of the HUD-HECM National Counseling Network, but my workload prevents me from providing counseling to clients outside of my agency's service area. Can I be a member of the network if I only deliver services within my agency's service area?

Answer: YES

5)    As a member of the HUD-HECM network, I would be approved to offer telephone counseling on an unrestricted, nationwide basis. Does this mean that I would be required to do so?

Answer: NO - you would be approved to do so if you choose, but you would not be required to do so if you cannot or choose not to.

6)  Can counselors employed by HUD-approved counseling agencies who have not attended HECM training take the HECM counselor exam and, if they achieve the qualifying score, be eligible to join the HUD-HECM National Counseling Network? 

Answer: YES

7)   Some of the counselors in my agency took this exam before. Do they have to take it again?

Answer: Any counselor who is currently a member of the HUD HECM National Counselors Network does not have to retake the exam at present. (You are currently a network member if you have a current and active username and password to the Network's website at www.hecmcounselors.org.) All other counselors who want to become a member of the HUD HECM counseling network must take the HECM Counselor Exam and meet the qualifying score to participate.    

8) When I call Thomson Prometric to schedule my exam, they say they are not giving the HUD HECM Counselor Exam. What should I do?

Answer: When calling Thomson Prometric to schedule your exam, use the information on the Exam Authorization Letter you got when you registered. Be sure to have this Letter in front of you when you call, and use the exact words in the Letter to schedule your exam. For example, you must request the "Net 2" exam rather than the AARP exam, HECM exam, HUD exam, or Edgia exam.  

10) Do you provide training for this exam? 

Answer: No. Our consulting psychometrician (testing expert) has cautioned us against "teaching to the test" or providing exam-oriented assistance that is not generally available to everyone preparing to take the exam. The assistance we provide is the information on Basic Information, Exam Content, Sample Questions, and Study Materials in the Exam Guide on this site.   

11) Where can a counselor get basic HECM training? 

Answer:  NeighborWorks America offers a generic (that is, not exam-oriented) 2-day live Basic HECM counselor training and a 1-day advanced course for counselors who have already taken the 2-day course. For details, see http://www.nw.org/network/training/training.asp  

12) To pay for my exam I need a credit card. But I don't have one and neither does my agency. How can I pay for the exam?

Answer: We are unable to accept or process purchase orders or send out invoices as part of this process.  You must use a valid credit card to purchase an exam ticket and sit for the exam.

13) Can I get a copy of the exam or find out which questions I got wrong when I took the exam?

  Answer: No

    
 
Home  Site Map